Good app but room to grow
Enjoying movies and series (especially Channel Zero) but making the app more accessible by providing subtitles in other languages (e.g. Spanish) would make it truly great!
Great movies but such a glitchy app. Constantly shutting down and malfunctioning. And I have already paid for the service but the subscription page keeps coming up.
I hate apps that won’t tell you anything about their services or prices without giving your personal information first. Maybe I’d like to learn about your selection or prices a little before I do all that.
The search feature as said previously is very difficult, the commercial I listened to that brought me to Shudder mentioned Hitchcock & King movies, upon searching I can’t find a single one mentioned.
Let’s just say, Shudder is the only essential channel to subscribe to.
Sure, there’s the usual slasher trash trope, though, admittedly, some groundbreaking classics, There are some films I’m not interested in and guess what? I don’t watch them. But what keeps me subscribed, besides the opportunity to revisit so many well-known, well-made classics, are the amazing little known, small releases and a banquet of indie horror films, films I probably wouldn’t know about if not for Shudder and the wide range of “horror” fare presented. I get a kick out of reading (and writing) reviews, though it does gall me when someone says “meh” about “Don’t Look Now,” one of the few distinguished films that are more terrifying with each viewing. Any programmer who presents “Angst” and “Barking Dogs Never Bite” on the same channel, certainly gets (and keeps) my attention.
Quite possibly the worst streaming app in existence. Glitchy, I have yo crash it frequently, poor selection (even movies on their title screen are not actually available, like the film “frozen”). Very disappointed
Shudder offers a great variety of horror flicks for the horror junkies fans most definitely this is the app for you Juggalos if you love horror this is your correct app.
Can't Browse Before Signing Up.
By Joshua D.
Apparently, the only way you can even see what content is offered is by starting your free trial. That's kind of pointless. If I can't even view what's offered, why would I want to sign up for a "free" trial that charges me if I don't remember to cancel it or can't for some reason? But, maybe that's actually the sleazy motivation behind demanding people give you a way to charge them without the benefit of actually letting them see what they might be charged for. Really pretty immoral in my book. It's not like a regular business that would most likely refund your money if that happened. Once they get your money here, say goodbye, you have no recourse to ever see it again. Which, again, is the entire point of not even letting customers see what they are signing up for.
Yes, the trial is free for 7 days or so. But I would suspect they do this in hopes of people forgetting to cancel said trial at the end of the week like I said. I'm not very motivated or enticed to do even try the free trial if I have no idea what's in the app. That's pretty ridiculous in my opinion and I can't imagine I'm the only person who just deleted the app because of this oversight.
But, it's not an oversight like I mentioned. They hope you'll like what you see at least past seven days or forget past seven days to cancel the trial, where they already have your credit card ready to be charged. I don't trust "free" trials. If you don't feel confident enough in what you're offering to let potential customers browse that content to see if they even want to start a trial. Well, to me that says that maybe what is offered might not be that great.
Plus, I seem to remember that when the app/service first launched, that they might have allowed you to browse what was available in the app/service. Which, I believe I did this but was unimpressed with what was offered. Still, I saw the app in Apple's annoying default stories page and then read lots of positive reviews here and I thought "Hey, maybe they actually added some good content. I'll just download the app again and browse it to see if I'd like to subscribe to it." But, nope, pretty sure they just removed that ability for no other reason than what I outlined above.
And I'm sure they would say something akin to "You are free to browse our content, just sign up for the free trial and if you don't like it, cancel it before it ends." But, if they do say that, well, they didn't read any of what I said above and just hitting the button for pre-programmed review replies like every other apathetic company out there. I mean, really, most of the Shudder replies all say something similar to "We are adding great new stuff all the time, we are always looking to improve!". Of course, they don't even respond to the couple of reviews I read from customers who are hearing disabled and would like to see closed captions for all the titles. That also said a lot to me. They seemed more to respond to people who were praising the service, as compared to many reviews I read with legitimate concerns, problems or requests.
But, that's kind of besides the point, except to illustrate that corporate apathy I mentioned. My main point is that being a big horror fan and being enticed by the claims of much more content added from the reviews. Well, there's a good chance I would have purchased a subscription finally. But, the fact that you demand I start a trial to even browse what's available, and browsing is all I'd like to do without starting a trial, not watch, just browse! Well, the fact that you took that ability away or never had it, which I'm about positive you used to, means you just lost me as a potential customer. I gave this service two tries and I can see it was a wasted effort now and won't be back a third time since you are not confident enough in what you offer to let potential customers even view that content before giving you the ability to possibly charge them.
That's not a great way to attract new subscribers in my opinion. But, it's you're business. Don't expect great things coming soon from me in terms of me paying you for what I can't see without starting a trial though, haha. And, again, it's just ridiculous I think that you won't let potential customers even see what's offered. Do you have that little faith in your own service? It's your loss though, not mine. And a stupid way to run a business I think.
Best streaming service out there
If you like horror or really anything just a bit strange and out there this is the streaming service to get. Fantastic content at a great price. I feel like I get way more use out of Shudder than Netflix, Hulu, Amazon Prime, or HBO.
Great Movie app
There is a lot of good newly release movies to choose from according to category and older movies that shows very good quality pictures and the app works perfectly no crashes or nothing I love shudder movie app ...