Uber - Request a ride

Uber - Request a ride

By Uber Technologies, Inc.

  • Category: Travel
  • Release Date: 2010-05-21
  • Current Version: 3.476.10002
  • Adult Rating: 4+
  • File Size: 334.27 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 12.4 or later.
Score: 4.63382
4.63382
From 1,223,659 Ratings

Description

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride. And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. FIND A RIDE FROM ALMOST ANYWHERE Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND A RIDE TO ALMOST ANYWHERE Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: Enjoy elegance and premium features with Uber Black Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences. You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. Not all products are available in all markets. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help.

Screenshots

Reviews

  • Overrated

    1
    By zsno89
    I’m being charged 40$ for a regular 8$ fare because “fares are a lot higher than usual” seriously cmon it’s ridiculous. Don’t waste your time
  • Notifications other than “ride here”

    2
    By Okie_blokie
    This useless app sends out multiple notifications about random crap, and I’m left with the choices, keep my notifications on and keep receiving these stupid unnecessary notifications and get alerted when my ride is here, or turn off the notifications and miss out the notification when my ride is here. Not a choice should have to make Uber. App works fine, Ubers service is fine. But when your blowing up my phone for no reason and I’m left with the ultimatum above, you’ve got a problem.
  • Malísimo servicio, te hacen esperar muchísimo tiempo y encima te cancelan los viajes

    1
    By jxiskaeiaqlqazd
    Malísimo servicio, te hacen esperar muchísimo y encima te cancelan el viaje
  • Mediocre

    2
    By gyygiiitdvbjj
    Uber continues to just be a lackluster app. The primary reason why it continues to survive is because it’s quite frankly the only dominant ridesharing app. Drivers are horrible, car conditions stink, the app never has any of the right pick up times
  • Horrible service

    1
    By BMcWilliams3
    I’ve never been overly impressed by the driver pool, but being a loyal user of this particular rideshare app, I felt a particular sting of betrayal with my experience with a driver today. I requested a ride, saw that the driver was 6 minutes away and set down my phone, 3 minutes later, the driver messaged me (still 6 minutes away) asking where he would be taking me. I immediately realized that this driver was just cherrypicking the rides he wanted to do. Instead of calling him out, because I didn’t want him to cancel the ride as I was under a time constraints, i told him I would be going to the address I entered and that was entered. He informed me that he couldn’t see it. I would have never responded to the driver’s first message but as I watched the car it was not moving toward me and it sat in the same location, and because I was in a rush i had to convince him to come pick me up. So I told him that he would be able to see it when i got into the car. At this point it had been 8 minutes since I had ordered my ride, he did not get any closer to my location the entire time, and suddenly it tells me that my ride is canceled. Now it tells me my new driver is going to be arriving in 10 minutes which means I’m going to be late. Why is it that when I cancel a ride I get charged but something like this can happen to me where a money grubbing driver wastes my time and now I’m late to a meeting with no compensation (it’s my understanding that the drivers are conpensated for cancellations after 2 minutes). As a customer isn’t my time just as valuable a driver’s time. And if so, why am i penalized for wasting driver’s time but they have no penalty for wasting mine? When I went to try and report this issue in the app there was no way to access the messages or the fact that I had ever been in contact with that driver, meaning that some creep could have messaged me completely inappropriately and I would have no way of reporting the issue to uber. If the company wants to improve then i would expect a way to report any driver I’d been in contact with, not just the ones I ride with. Until I have resolution with this issue, I’ll be riding with Lyft from now on.
  • Unknown error

    1
    By anneg1026
    I can’t even log in. I enter my phone number, unknown error. I switch from Wifi to cellular and enter my phone number, it takes me to the next screen. I enter the four digit code, unknown error. Do you have a team of monkeys banging away at typewriters to design this app?
  • What a joke

    1
    By Twisted25
    A friend asked for help so I download the app and enter my phone number to start the process..it tells me to enter the code sent to my phone..I did..then it sends me a message saying We were unable to complete your request, please try again! I did..same message! So I try using social media options..same thing!! I’ve never had an Uber account so none of this makes sense!! So, I called my local cab company and saved myself the headache of using an app that clearly is for customer service since I can’t find a way to contact them to fix whatever error is happening..NOTE:: I made sure the phone number and code were correct before entering as well as United States as the country!! No love loss but it would have been nice to have had this as a back up in case of emergency but looks like I’ll use Lyft instead unless Uber would like to contact ME to fix the problem ( which I doubt they will )!!!
  • 👎🏾

    1
    By Sil At
    Muy malo, siempre me dejan esperando Por confiar en esta aplicación siempre llego tarde a todas partes dice que ya viene y de pronto se cancela
  • Can’t Cancel

    2
    By Kallal63
    Saw the car heading to pick me up was not as advertised. Uber makes the app waaaay too hard to cancel. Even after five seconds.
  • Terrible UI/UX and HORRIBLE customer service

    1
    By thecherryking
    I ordered an UberEats delivery from the Uber app and tried to cancel it, only to find that the Uber app had no cancel button and the help page was extremely unhelpful. The “contact a representative” button brought me to an empty page. I had to download the UberEats app to cancel the order and by that time they refused to give me a refund because “5 minutes had passed”. I tried contacting their customer service, but it turned out to just be a couple of bots because no matter what I emailed them it was clear they had not read my message and kept reiterating the same few words about how 5 minutes had passed, even when I clearly expressed it was because Uber had not put a cancel button ANYWHERE on the order page. This is ridiculous, Uber. You can’t even be bothered to hire real people even when you’re the spearhead of a billion dollar industry? I was a Platinum user before but after this terrible experience I’m taking my business to Lyft instead.

Comments

keyboard_arrow_up