AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.16
  • Adult Rating: 4+
  • File Size: 146.00 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.39867
From 7,545 Ratings


Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Does not work with our tech savvy teens!!

    By Cinders4375
    The app is supposed to not be able to be disabled on a child’s phone, but it can be and mine constantly disables it without my permission. It shows on their phone that I have it set back up again, and every single time they disable it successfully. So basically this app does me no bit of good except that I can (sometimes) find their approximate location. Yet I’m paying monthly for this app to do nothing it promises. AT&T needs to put much more effort into this app and management needs to tighten down on their developers to get it right. If I’m paying for a service, I expect to get what I’m promised - just as AT&T expects me to pay my bill every month. It’s a two way street. If you can’t provide what you promise, you’re in default to me as your customer. I do not recommend this app to another customer. By the way... In response to the developer response... my child IS USING AN ANDROID PHONE. I have the iPhone, and he has an android - specificity purchases due to the iPhone having more lax security. Unfortunately, the response doesn’t support the issues we are having. Therefore, I stand by my initial review and warning to parents in that there could potentially be a strong possibility that this app might not do what you think it will do, want it to do, or need it to do. Be cautious and aware, and keep your guard up.
  • Total CRAP

    By Jigsaw2582
    This app will not work, the setup appears to be easy, but it will not pair with the devices you want to track. The Companion app will not grant access, it just allows you to download the app and accept the invite, it will NOT pair. App it total Sh*t.
  • Doesn’t work

    By RMG1973
    I’ve been trying to set this up and every time I get to the point of choosing the phone numbers from my plan to include the app just shuts down. I’ve deleted it, put it back on , reset my phone , all the normal things but nothing has worked. I was really looking forward to using it
  • App does not work

    By Wendell White
    I have had secure family for years. It stopped working over two months ago. There is an error message following login. I’ve spent 10+ hours with support. Nothing they suggest helps. It’s extremely disappointing a big company like AT&T is unable to properly support their apps.
  • Paired

    By unhappy1111111111111111111111
    If phone have been paired they should have to keep being paired. They should stay paired
  • Arrival and departure notifications not working

    By parent of boys
    With the new version the arrival and departure notification is not working. I have tried deleting and resetting, double checked to make sure push is on....nothing????
  • Great appNo

    By Joseph~74
  • Att secure family

    By Dottiela
    Disappointed. Can’t limit phone use time for teens and the locator is inaccurate. I wish I could use old att method to limit use.
  • noo just no

    By wgeyeherhe
    This app is a huge invasion of privacy i think apple should take it down. When I looked on my phone i saw that i got a notification from apple that said THEY CHECKED MY LOCATION 145 TIMES LIKE FOR REAL MAN. This app just made me and my family separate and just lost all my trust. Its the apps like these thats ruins children’s lives and ruins trust family’s as it checks messages in everything and one way to make this app actually good is to just have to location thing and take out checking messages and what games they have parents can stop being lazy and do that on their own PLUS THATS THE ONLY WAY THEY CAN GAIN TRUST FROM THEIR CHILDREN. just have the location thing on like life 360.
  • Accidentally made my child primary parent

    By envy loc
    I accidentally added my child as the primary guardian so now I can’t change it because there’s no other option and the apps says she’s the owner of the account.