AT&T Mark the Spot

AT&T Mark the Spot

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-12-07
  • Current Version: 6.0.8
  • Adult Rating: 4+
  • File Size: 7.96 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.3 or later.
Score: 3
3
From 15,686 Ratings

Description

AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions Features - Simplicity of operation - Submit a report of call, data, or SMS problems - Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available) - Submit a real time report capturing local GPS coordinates at time and place of event, or - Submit a report after the fact when a customer is not at the place where the event occurred - Submit optional additional comments about an event - View nearby and user searchable AT&T Wi-Fi locations, including driving directions - Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available) AT&T is committed to providing its customers with the best network experience possible. To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp

Screenshots

Reviews

  • Same old barely working app.

    2
    By Scott👨‍💻
    I do think AT&T actually listens to the feedback from the app (eventually) but the app needs some serious refresh. For example all of the (few) tips it provides are really dated. iOS 4??? Come on.
  • Worthless

    1
    By Kant Focus
    I’ve been submitting info for over four years now and nothing, I mean nothing ever changes. All you get is a canned message that they’re working on it. Don’t waste your time.
  • Garbage

    1
    By 83dsa
    Garbage
  • Over 20 years with A t&t and no improvement

    1
    By Ahseeoh wolf
    No improvements, apparently deaf ears, and they don’t care whether your emergency calls for an ambulance gets dropped or don’t go through. Extremely poor service.
  • App Is a great tool... now, AT&T, Lets see the “Power of &” again.

    5
    By DLWIlliams919
    This app is a great tool for customers to provide instant feedback to AT&T’s Network Operations and Network Development Teams to use as they plan network improvements upgrades or to check in sites that may need slight adjustments or equipment checks. The upshot is, they already know. They see call drops, incomplete calls, Data connection speeds and drops. How else would they be able to throttle?) They also have their Neilson Market Drive Test Rankings. This is true for all the carriers. I’m a legacy BellSouth Mobility customer, and for the first time in 21 years I’m forced to consider changing carriers. (NOTE: The 5 stars are for the app itself and it’s functionality, and in no way reflect my satisfaction with AT&T’s cellular service at my current location. )
  • Slow to launch & GPS locator off & will not submit error reports

    1
    By ChiTownDave
    Application is also slow to launch and slow to submit data to AT&T. I should not have to stay in the application for reports to be submitted. Even when connected to Wifi I cannot get app to submit cached submissions (even after relaunching app). Wifi calling is also a joke because the handoff from cell to wifi network and vice versa is a 2-3 second gap. Further, even when I'm airplane mode with a verified 12 ms ping and 25/5 speeds, phone will not go into wifi calling mode. AT&T's fix for this app is to make it incapable of submitting reports. Apparently for AT&T, ignorance is bliss.
  • No longer functional.

    1
    By Agcwcoh
    I have used this app in the past and I have had good luck submitting pins with great feedback. Unfortunately now I have 10 to 20 pins that will not upload no matter what I do. I am considering leaving AT&T because of service issues in specific areas that I would love to see AT&T address. Another problem is that the Network News doesn’t refresh properly and crashes the app when I click there.
  • att does not care

    1
    By Greg_A_Lot
    I’ve been using this app for a year now and att has not put any effort to fix any of my issues. This app is a compleat wast of time! If you still choose to use this app I wish you the luck! You have better chance of reaching att if you walk outside and scream at the top of your lungs!
  • Buggy app

    2
    By Stevers80
    App needs some polishing freezes when navigating through different sections screen stay black or get stuck
  • no action on robocalls

    1
    By thvv
    i have reported about 30 robocalls in the last month. same response to every one. a text saying thanks. (aug 2019) now it doesn’t work at all. says it will submit later. feedback button says it cannot contact the server.

Comments

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