AT&T Mark the Spot

AT&T Mark the Spot

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-12-07
  • Current Version: 6.0.9
  • Adult Rating: 4+
  • File Size: 9.78 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.3 or later.
Score: 1.53898
1.53898
From 295 Ratings

Description

AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions Features - Simplicity of operation - Submit a report of call, data, or SMS problems - Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available) - Submit a real time report capturing local GPS coordinates at time and place of event, or - Submit a report after the fact when a customer is not at the place where the event occurred - Submit optional additional comments about an event - View nearby and user searchable AT&T Wi-Fi locations, including driving directions - Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available) AT&T is committed to providing its customers with the best network experience possible. To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp

Screenshots

Reviews

  • Multiple notifications

    3
    By user3435556764
    When submitting a network report, the thank you message is sent multiple times several times a day from just one submission.
  • Awful, terrible,horrible and then there are texts

    1
    By royhobbs#67
    Apparently neither the developers or ATT care about these reviews. Clearly, the consumer has been willing to try the app, yet the developers do not value the consumers enough to update, repair or even acknowledge the issues.
  • Great app if you want spam texts

    1
    By lookingFORaPINT
    At time of writing I have received 35 texts today from this app. There is no stop or unsubscribe from the texts. This is harassment.
  • Can you stop this app from sending me messages?????

    1
    By BlickTX
    This abandoned app is still sending me messages. It’s obvious the only thing working relating to this app is auto-responses. There is absolutely nothing in the way of helpfulness here. I’ve received a dozen messages today: “ AT&T Free Msg: Thanks for sharing your data experience. We'll use your submission to help improve our network.” Worthless - I haven’t submitted a dozen complains in the last two or three years. Each screen I opened on my phone had to be retried. Take this off the App Store. It is absolutely useless. Non-informative, and no longer makes customers think something will be done.
  • Useless

    1
    By Seccato
    This is useless. I have not seen ANY improvement in my speed. It's actually worse. I pay too much money to have AT&T slow my speed down because I use my phone. Because THAT is exactly what they are doing. I am giving it ONE star because I am forced to. ATT deserves NO STARS!!! Update! 7/4/2020 STILL no improvement and NOW, today, I am receiving text after text after text from this app. I replied stop and the text messages keep coming, every 4-5 minutes!!! I deleted the app because of this and they keep coming!!!! Please STOP!! There is absolutely no where to go, to call, to email to get this issue resolved! PLEASE FIX THIS!!!!
  • AT&T created a spam tool

    1
    By TenaciousMoss
    Any time a report is submitted I receive dozens of these text replies for days: ‘AT&T Free Msg: We appreciate you letting us know about your data experience. We heard you, and we're working to improve the experience!’ No service improvement only dozens of spam messages. AT&T will you ever care about your customers?
  • AT&T - this is HORRIBLE

    1
    By Christianwarrior71
    I don’t think it is possible to design a more 2007 style App and then provide garbage support rk the App. This is really bad - not what I expected from a company that until lately I thought was on the ball. This is straight up garbage.
  • Useless game of whack a mole!

    1
    By 35rock
    I downloaded this app at the suggestion of an att rep. because of frequent dropped calls, voicemails arriving days after they were sent, and No Service notifications. There has been no improvement to our “service” despite regular notification from me through the app. And now the automated messages from att have started coming in rapid succession- 40 at a time. It’s a blitzkrieg of useless text messages. Don’t give yourself a headache with this app! Don’t download it.
  • Decent app but needs a long overdue refresh

    1
    By ZachEagle
    The app works...barely. It will be better when optimized for all current and modern iOS devices with a more modern interface and advantage of full screen.
  • Does AT&T know this app exists?

    1
    By extremely annoyed2020
    Worthless app it seems. Has AT&T ever looked at the reports made? And why have I gotten 60+ messages this morning (in less than 30 minutes) of the same 2 generic responses. So annoying. Fix this!

Comments

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