Mitel Connect

Mitel Connect

By Mitel Networks Corporation

  • Category: Business
  • Release Date: 2017-08-02
  • Current Version: 10.11.2111.4
  • Adult Rating: 4+
  • File Size: 80.17 MB
  • Developer: Mitel Networks Corporation
  • Compatibility: Requires iOS 10.0 or later.
Score: 4.49925
From 4,072 Ratings


Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).



  • One-click Crash

    By Tizzo
    I can click once and the next click causes a crash. Every time, guaranteed.
  • Goes offline when iPhone screen times out

    By Jrodriquez70
    App works but on iPhone 11, all os versions Mitel will go offline once iPhone screen times out. Calls to phone ring as cellular (keep WiFi on is enabled) instead of on Mitel. Not able to transfer calls when not on Mitel network.
  • Absolutely the worst phone provider app

    By HayesClan
    Whatever you do- do not use Mitel. This app doesn’t work ever- all calls look like a normal cell call but regardless of the number it looks like the main number at my office is calling. Doesn’t even identify an inter-office call. These folks are straight up liars and cheats. They promised many things and delivered on zero. They still use dial 9 to get an outside line. This app doesn’t work. The desk phones look pretty but do not work well. Do not believe anything they tell you. They will promise you that the dial 9 to get an outside line is being fixed and it’s not. This app doesn’t work at all. All looks good in the demo but fails IRL. Worst phone provider in my 30 year IT career. Don’t do it.
  • Poor performance

    By banet
    This app has never worked well. One of the biggest issues is the fact that it quits in the background. But since the most recent update, it is crashing like crazy and is useless.
  • Terrible app. Terrible support.

    By DJfromTJ
    I am going on day 38 of this app not working throughout my organization. It will not make a TLS connection. We integrated this feature in March and it has worked a grand total of three weeks since then. Our vendor is a partner with Mitel and has escalated our case to “tier 3” with Mitel which has to be a joke because the last suggestion we got from Mitel engineers is to make sure the phones aren’t in low power mode! I am beyond frustrated. I wish I could go back in time and never integrate this piece of garbage into our phone system.
  • Great assistance

    By msksjwvsbdhavahcjwba
    I was having problems getting myOffice phone to connect to my cell phone since I work remote.As expected customer service was top notch!! Thank you so much for your assistance every time!! Highly recommend
  • Good

    By lesa3c3c
  • Bugs/Glitches Galore

    By grey_falcon1
    I can’t give it 1 star because it does function sometimes but it doesn’t deserve much more. This app is pretty bad. You’ll get phone calls pushed to your cell instead of the app. The app itself will have awful response times and provide phantom rings (physical phone stops ringing but app rings for like 10 more seconds). The app forgets how to control functions like placing a call on speaker. I’ve had users request taking home physical phones rather than deal with the app. Functionality is there, reliability is not.
  • Horrible app

    By gfj2367gh
    Mitel support said doesn’t support iPhone 12 Pro. This is supposed to be an “enterprise” solution?? Calls ring thru cell phone instead of Mitel app.
  • iPhone 12 Pro

    By r0cwid0ze
    Disconnects when app is in the background and brought back to the foreground, it’s unable to reconnect either over wifi or cell data. Force closing the app and reopening often restores the connection but all the time. Please fix on your next build release.