Sideline - 2nd Business Line

Sideline - 2nd Business Line

By Pinger, Inc.

  • Category: Business
  • Release Date: 2015-08-25
  • Current Version: 3.45.2
  • Adult Rating: 12+
  • File Size: 134.21 MB
  • Developer: Pinger, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 4
4
From 13,883 Ratings

Description

Sideline is more than a second line, it’s an app that lets you find business opportunity even from missed phone calls. Professionals choose Sideline because it transforms and simplifies customer interactions by allowing you to keep your personal and work line separate. Professional features that you can get with Sideline: AUTO-REPLY – If you miss a call, Sideline responds automatically with a text or MMS. TEAM NUMBER – Split one number with multiple devices so your team can be more responsive. CUSTOM NUMBER – Build your identity with numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.” Pick a professional identity, not a burner phone number. LOCAL AREA CODE – Search area codes to find a local second phone number for your company. BUSINESS TEXTING – Text-enable your business to easily connect with customers. ENTERPRISE DASHBOARD – Manage company numbers on employee devices. Because of these features, we’ve got people porting their Google number to Sideline. ADDITIONAL FEATURES: CARRIER RELIABILITY – All calls are cellular (not VoIP) to make your 2nd phone number as reliable as your 1st. UNLIMITED CALLING – Calls use your existing carrier plan. No extra calling credits needed. MESSAGING – Texting includes SMS, MMS picture messaging, group messaging, and more. CUSTOM CALLER ID – It’s clear which number is ringing so you can prioritize accordingly. SEPARATE VOICEMAIL – Record a professional greeting or set up multiple for any circumstance. VOICEMAIL TO TEXT – Save time and conveniently read voicemail transcriptions as a text. DO NOT DISTURB – Send Sideline calls directly to voicemail on nights, weekends, or holidays. NUMBER PORTING – Transfer an existing number to Sideline from another device or landline. WEB MESSAGING – Access your Sideline number online and text from the desktop. Sideline is the communication platform that brings inspiration and innovation to small business owners in their pursuit of success. Download Sideline today! TERMS The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription. Privacy policy & terms of use: http://www.pinger.com/privacy-policy

Screenshots

Reviews

  • Perfect for Small Business

    5
    By Nick74952
    I've been using Sideline for freelance work for a few years now. So let me start by saying it is 100% worth it. It's reliable, easy to use, and has some pretty awesome features. The reviews on here complaining Sideline isn't free are misguided, to say the least. If you're looking for a work number, why wouldn't you want to pay for a high-quality service? Especially when the alternative of carrying a separate phone is WAY more expensive than Sideline's $10/mo (and way less convenient). Before I got Sideline, I tried the free options out there like Google Voice and a few other VoIP services. Take it from me, with the free apps, you get what you pay for: shoddy call quality, funky caller ID, minimal features, unresponsive support, and an overall unpolished product. If you need a dedicated phone number for work, Sideline is absolutely the way to go. In fact, if you turn on Auto-Reply, Sideline more than pays for itself. Basically, anytime someone calls me and I'm too busy to answer the phone, they get an immediate text response. It's a simple feature that's been huge for my business. I've actually gotten a few new clients I would have otherwise missed just by texting them back before they could call someone else. On top of that, having a dedicated voicemail for my business makes me look more professional. I've got my Sideline number on my website, business cards, and portfolio. If I had one complaint, it would be that I can't search message content for certain things. But they're constantly updating the app with new improvements so I'm sure it's just a matter of time. Keep up the good work, Sideline.
  • Doesn’t really do what I hoped

    5
    By Not A Fake Review :)
    I used the Sideline app for only about one week. I did the free trial for one week and then I quickly canceled because I didn’t wanted to be charged. Here’s my review: positives and negatives. Positives: Great customer service. They have a live chat with a customer representative. Great user interface. The design is neat, clean, and a beautiful looking app. It could be used as a second phone number for business or for work or even for personal reasons. The sound quality is clear. Negatives: Calls are routed through cell data. The service poses around as being able to route calls through 3g technology (without the need for cell data), but this is not the case. Basically, it’s VoIP (Voice over IP) and pretends to function as a second phone number. You will need cell data to receive incoming calls. Without an internet connection or cell data, the service will not work. If you are looking for a second phone number, you’ll probably need an eSIM with a compatible device or a second SIM card. Costs too much. It should be $5.99 a month but instead it’s $9.99. At that rate, you might as well get a calling card. Also, I wasn’t able to send photos through texts. I am not sure if this is just a bug but I was not able to send pictures of videos, only texts. Overall, I could see this app being used for people who want a second phone number for business purposes. It’s a great way of separating family and friends from work or business related matters. This is my review. The app does deserve 5 stars though, because I love the design.
  • sunset aloha

    5
    By starbucks kids
    ejndjdjd
  • Great app and gets better with every update!

    5
    By Elly2012
    It's a great app, I've been using it for almost 2 years, it gives you a second number to use for whatever you need a second number! Even better for small business owners - keep your personal and business calls separate on the same phone, reassign employee phone numbers, setup auto attendant and redirect customer calls!
  • Sideline

    2
    By wolfofriceandwine
    I used to use sideline when it was free. It is a great app with great functionality but i feel like now with phones having dual sim its not as relevant being a subscription app. Unless it was cheaper than my phone plan for the E-Sim add on. Plus it has annoying tips that come in under the text message feed. Make a tip section under settings but don't spam me with them like im receiving a message. I will be canceling my subscription.
  • Changed to 3 Stars

    3
    By Nastinupe
    Downside: You can NOT turn off the notifications so your phone doesn’t ring. New issue: The app is experiencing serious lag and it often crashes. I’ve been using the app now for several years and do not want to lose my call and text history. I’m not sure if it’s all the data that’s being held but it takes like 10 seconds for pages to load now and the screen is frozen for 5 - 10 seconds between clicks.
  • Sometimes

    3
    By bhosadike
    Sometimes the voice drops
  • Great customer service!

    3
    By MD Weigman
    Unlike many second phone number applications, sideline allows you to choose a telephone number. Who does that? Also, customer service representatives have handled two issues that I had with Sideline courteously and quickly. Fear not! These issues were minor and I caused them. By the way, these issues had nothing to do with the application, it’s features, or its functionality. Highly recommended! The only thing is, it would be cool if sideline would allow you to change your number more often if you had a personal account like I do. It would be fine even if they charged a low fee to do so. Update to review. I am no longer a subscriber of this service. The reason is, while reading text messages, it is extremely difficult to navigate and to even read the text messages using the accessibility feature known as voiceover. Please note here that I am blind. When I used the application to read my text messages, the accessibility feature would not read the text messages. That is a problem for somebody who is blind and the main reason that I am no longer a subscriber. If these features were fixed, I would be happy to return. I would be more than happy to work with the developer to try to remedy these issues. Regards.
  • Good app but...

    1
    By kmcphotog
    Keeps ringing my PRIMARY NUMBER!!! Not good when you have two brands. This has happened last year now quite regularly this year!!!! I keep reinstalling but to no avail issues!!! Also the app is lagging and I’ve yet had anyone respond to my question as to why and how to fix. Ridiculous when I have to wait a minute so I can start tying a number or type a text before the app responds to me I’m giving one star right now as another call went to my primary brand and I’ve had issues for over a week. Reason I have this app is to keep both brands separate and it’s NOT WORKING!!! Bad for my businesses!! Seems like tech issues on a constant basis. After time sideline does not ring on its line but rings with iPhone ring not the sideline ring. Messages come thru in text but when I try to play no playback. Tech support will always say to remove app and reinstall. Great for my business needs however I get frustrated with the tech issues I keep experiencing for paying for an app. Also, I have a primary brand that I need to keep separate from the secondary brand that the sideline phone calls come to. At times the sideline calls are coming to my iPhone directly (primary brand number) and they are getting that number/ message and either leaving messages there or I am picking up thinking it’s my primary brand calling. Not good!!! This is really a huge error when you have two brands and trying to keep them separate for business reasons. I wish they would find a solution besides ‘remove the app and reinstall’ as then it’s too late!!!
  • Still charges after you cancel your subscription

    1
    By Enya Dreamz
    Not only is the service and customer support horrible, I'm still being charged monthly payments for services that I've discontinued... Not cool at all... Never again will I EVER do auto pay.🤦🏽‍♀️ Update:9/July/2019 🤨 Sad to say, this further shows the incompetence of this company. Not only are they just now responding to my complain, their not taking the time to be responsible for having charged me repeatedly by blame shifting & stating that it was in fact all Google's fault🙄🤦🏾‍♀️ If I could give you you all 🙅🏾‍♀️no ⭐️'s, trust... I so would... And to think... You actually USE to be a descent company... Update:11/July/2019 It would appear you seem to have a plethora of excuse with reasons as to WHY you continued to charge my account after I'd discontinued services with you. And ALL of them are sadly a form of BLAME SHIFTING. I have NEVER heard of a company NOT allowing someone to be given a refund when they've CLEARLY been wronged. And every step you'd spoken of, 🤷🏽‍♀️ I'd sadly already done it. I'd already thoroughly read your instructions and disclaimers TWICE before having chosen the whole discontinuation process. I'm a retired vet. We are taught to do our research, homework, and to ALWAYS have a paper trail. Please do not contact me with you mess anymore or I will sadly be forced to take legal actions. As you are seriously ok m the wrong. I'd let it go months ago🤦🏽‍♀️ YOU SHOULD TOO

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